Contact Us

We’d love to hear from you! Whether you have a question about your order, need help choosing the right product, or simply want to share your Natural Love journey, our team is here to support you.

Get in Touch

Customer Care Hours

We do our best to reply within 1–2 business days.

  • Monday – Friday: 9:00 AM – 5:00 PM (EST)

  • Closed on weekends and Canadian statutory holidays

Order Support

  • For order inquiries, please include your order number in your message.

  • If your product arrives damaged or incorrect, contact us within 7 days of delivery with photos so we can resolve it quickly.

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 At Natural Love, your feedback means the world to us. Every message helps us grow and continue our mission: creating premium, organic hair care that helps you fall in love with your hair again.