Returns & Refund Policy

At Natural Love, we are committed to creating premium, handcrafted products made with the finest organic ingredients. Each bottle is produced in small batches to ensure freshness and quality.

Because our products are personal care items, and for the health and safety of our customers, we are unable to accept returns or offer refunds once a product has been opened or shipped.

No Refunds or Exchanges

• All sales are final.

• We cannot accept returns due to hygiene and safety standards.

• Refunds will only be considered in the rare event that an order arrives damaged or incorrect.

Damaged or Incorrect Orders

If your order arrives damaged, or if we made an error in your shipment:

1. Please email us within 7 days of delivery at shop.natural.love@gmail.com with your order number.

2. Include a clear photo of the damaged product or incorrect item.

3. We will gladly provide a replacement at no additional cost.

Our Commitment to You

Your trust means everything to us. Every product is carefully inspected before shipping, and we take pride in ensuring your order arrives in perfect condition.

If you have any concerns, please reach out — we’re here to help.